I have already been touring with American Airlines for many years now and am now incredibly shocked at a new incidence. I had just gotten again from holiday to see that my suitcase was lacking. American Airways explained to me I had been designed to get it again the next day, yet I only obtained it 2 days afterwards and found that my suitcase had been ripped open and ruined.
Two weeks ago we gained the horrible news that our 12 year previous grandson had been hit by a truck and killed. We necessary to get from PA to CA as rapidly as possible. It absolutely was Thankagiving week, the worst week in the yr to vacation via Hotwire, we ended up capable of get reservations another morning on American, not the airline on which we usually travel.
I'd some really constructive tips to provide them with to stay away from this Later on, but was not able to determine connection with them.
The complete reverse is your staff Liibide (sorry I didn’t obtain the spelling of his title). I wait to phone him a Consumer Service Rep. He did help me with a few challenges I had on my outgoing flight but essentially was of no help in any respect with my return flight.
So, we landed in An additional metropolis, stayed the night time there, after which you can flew in One more Aircraft. We were being all set to go, and after that they informed us we couldn’t go anyplace as a consequence of “Mechanical Difficulties.
I'm composing to express my disappointment with my the latest journey. I manufactured preparations by using American Airlines in order that I could use my details and I had been proud of that. I acquired a great selling price. On account of an unexpected and regrettable safety breach at Albany Airport my flight to Norfolk was delayed two hrs. We rebooked to Newport News in lieu of Norfolk for getting there at a decent hour. Our luggage even so went to Norfolk. We rented a vehicle and picked our luggage.About the return flight and checked our luggage after which received an email from YOU telling us of a hold off and according to the knowledge YOU delivered we rebooked to a later flight.
At last we obtained all of our bags and of course one among my bags wasn't there. As envisioned it absolutely was misplaced, my sons car or truck seat was lost. Precisely the same ladies that experienced lied before explained that it needed to be there, scanned in.
We have been so extraordinary upset with this type of mis-therapy and very poor administration by American Airways and will never fly you yet again.
I will never be use AA once again!! I booked a flight for me and my son to join our spouse and children on holiday. Lengthy Tale quick one thing came up and we've been unable to go at the moment. I termed your business with over a weeks notice. Canceled the combat with cell phone rep John; who was very well mannered. He did go not say just about anything about the amount of demand I might be manifest for canceling the flight. I termed back to request with regards to the cost and I had been told which i could well be demand $two hundred by AA and $50 from your resource I used to e book the flight per person. Which i might have a $fifteen credit for every man or woman… I questioned to speak to her supervisor and Michelle Morgan was the person I up coming talked to. She was no help, I questioned to speak to her supervisor and she mentioned that there was not one person higher than her. I advised her that I was certain that there was a person over her. Last but not least she said which i could check out The shopper relations web-web-site. Once again I asked her 2 times for her supervisor’s title and she or he replied client relations. I once again advised her I wished the identify of her immediate supervisor, the person who she claimed to…the title presented was Jalia Elisidi .
American Airways gives flights, inns, vehicles, holidays, cruises and routines – but the company is most very well-noted for flights originating in the United States. The Formal website delivers tons of information for people today wishing to ebook flights, which include direct scheduling from the website or through mobile phone contact with customer service.
I am able to’t mention that A lot for the airport personnel in Denver.My AA flight was delayed leaving Ohare and by the time I obtained to Denver, the Frontier aircraft to which I were booked by Orbitz experienced remaining and I missed my flight.
I paid an extra $twenty for a seat with much more place. You put me inside of a seat beside an exceptionally massive person who took about 50 percent of my seat.
Shoppers may American Airways client service through the e mail outlined in this article: . We been given an automated reaction in just a few minutes, but the correspondence didn't deal with our problem.
my flight 5151 out of savannah to charlotte 405pm was delayed for 4 1/two several hours which has a flat tire no tire on the savannah airport to repair it so we had to look ahead to the next combat from charlotte to convey the tire to us and after that we had to wait yet again for an additional flight to bring the Instrument to fix the tire . we had been informed to generate our on reservation for new tickets and however whenever we referred to as in there was no details of a delay my disappointment degree is overcome, laura a AA employee made an effort to help and obtained extremely disappointment for the reason that she experienced a hard time environment me and my relatives collectively I was told to possess a seat and she or he would try later on immediately after helping other client at that point I felt like I did not matter right after sensation that I wasn't significant I ask for 2 meal ticket so we could take in simply because if flight wasn't delayed I would've be residence for supper at 7pm in Cleveland ohio I have never taken this airline prior to please make it right and exchange 2 spherical trip ticket